Frequently Asked Questions
1
Does the school receive commission?
Yes we offer a generous commission to all Schools, Pre-Schools and Nurseries plus if you recommend us you will receive an extra £50 commission upon completion of photo shoot.
2
How long does it take to get the finished photo's?
Photo proofs are back within a couple of days from the photo shoot and finished photos are returned within 2 weeks of receiving the order.
3
How can I book?
Head over to our contact page and contact either Aron or Louise either by phone or e-mail and we will be happy to help.
4
I have lost my proofs?
No problem. Contact the office and we will happily arrange a new set to send to you.
5
I have missed the ordering deadline can I still order?
Yes of course you can still place an order direct with us. Please contact the office and we will be happy to help.
6
How can I make payment?
Payment can be made by cash, cheque, or card .
7
I have a problem with my order?
You have 28 days to resolve any issues with your order.
Please ensure full image numbers are given and correct upon ordering as no refunds will be given as orders have no resale value.